GlueMotion purchase restore failed on new Mac

I purchased GlueMotion on March 5, 2025, with my old MacBook (Intel chip). I’ve now gotten a new MacBook with an M5 chip and can’t restore my purchase. The Apple account I used to purchase GlueMotion is EMAIL ADDRESS and the order number is MMGDXL8DD0. I paid in Chinese rmb.

Hi Steven,

I’m sorry your forum message was blocked. This happened because the system detected your email address in the post and automatically held it for your security and privacy.

I’ve replied to you by email regarding your GlueMotion purchase. Please feel free to reply to me directly by email if you need any further help.

Sorry again for the inconvenience and delay!